Selfie Kiosk
Improving the livability of Downtown Pittsburgh through public art
User Centered Research and Evaluation
Celine Chang, Dana Frostig, Erin Fuller, Stephanie Wang
Problem
How might we improve the livability of Pittsburgh by strengthening art viewers’ bonds with their loved ones and their city through the sharing of public art?
Research methods
Background research
What’s the current state of the relationship between art viewers and public art?
Observe and intercept
With whom and how do art viewers share their experience with public art?
Think aloud protocol
What is viewer’s current experience with sharing art on social media? What types of art do they choose to share and why?
Other
How do art viewers feel interacting with the kiosk? Did the kiosk improve shareability of public art?
Research
Do the user needs we discovered resonate with people?
Insights
- Connections, made through shared experiences, human-to-human and human-to-city, are highly valued
- There’s a mutual benefit which exists between people and public art. As public art acts as branding for the city, it can influence people’s view of the city.
- The more aesthetically pleasing and immersive the art, the more likely people will be attracted to the art, but how people look in the context of the piece drives their willingness to share.
- Even in a familiar environment, novelty or change such as the presence of a kiosk, will attract attention.
- Opportunities to capture memories strengthen the bonds between viewers and their city.
Solution
A photo kiosk located near Pittsburgh public art locations.
Residents and visitors can take photos of themselves with the art pieces and send it to their personal devices to share with their families and friends.
Choose background
Take your photo
Send and share
Allowing people to make a connection with the community, without the hassle - no need to figure out the perfect angle, no need to find someone to take a photo, no worries if the picture will turn out blurry or wonky.
